Here you will find answers to frequently asked questions, as well as easy ways to contact our customer care team for assistance.
Riyadh Parking was established to manage and organize vehicle parking in vital areas and residential neighborhoods, and to enhance the infrastructure to increase the availability of parking spaces. This contributes to improving the mobility experience and the quality of life in the city of Riyadh.
Riyadh Parking includes over 20,000 paid parking spaces distributed across main and commercial streets in Riyadh. In addition, it oversees more than 300,000 managed free parking spaces within residential neighborhoods through monitoring and enforcement systems.
The project is being activated gradually. Launch dates will be announced through
social media platforms.
1: On-street parking in public and commercial areas (paid).
2: Off-street parking in vital locations to enhance mobility experience and increase parking availability, including:
• Surface Parking.
• Multi-Storey Parking
• Mechanical parking
3: Managed free parking located within residential neighborhoods adjacent to paid parking zones.
Paid parking operates for 15 hours daily, from Saturday to Thursday, between 7:00 a.m. and 10:00 p.m., excluding Fridays and public holidays.
Any changes in operating hours will be announced through the official social media channels.
No, it is not possible to change or modify the parking ticket. Users must book
a new ticket if they wish to park in a different area.
Yes. Parking tickets can be extended through the Riyadh Parking mobile app or any nearby self-service payment (kiosk).
Steps to extend via the app:
• Open the app.
• Go to “My Booking”.
• Select the active booking.
• Tap on “Extend”.
• Select the desired duration
• Complete the online payment.
Contact the Traffic Department by dialing 993 or report the incident through the
"Kollona Amn" app
Complaints and inquiries can be submitted via the unified 940 platform or through
the "Madinaty" app.
Reach the Riyadh municipality's 940 center through official channels

Call 940 available 24/7

Contact via the 940 account on X